We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

PURPOSE AND OBJECTIVES

Cart and Checkout are at the core of SAP Commerce Cloud, directly shaping conversion, customer trust, and revenue at scale. This domain brings together pricing, promotions, payments, taxes, fulfillment, and order orchestration into a seamless, highly performant user experience that reflects each customer's brand and business model. Increasingly, it is also a key surface for intelligence - leveraging data and AI to optimize purchase flows, personalize experiences, and continuously improve outcomes. Sitting at the intersection of merchandising and order management, Cart and Checkout must meet demanding requirements for extensibility, reliability, and throughput, supporting high-volume B2C scenarios as well as complex B2B purchasing flows across global enterprises.

As a Senior Product Manager within the Customer Experience team, you will own the end-to-end success of the Cart and Checkout capabilities - from strategy and product definition through delivery, adoption, and measurable customer impact, including the evolution of intelligent and data-driven capabilities that enable more personalized, optimized, and adaptive commerce experiences.

We expect our Product Managers to be the clear owners and advocates of their product areas. They combine deep customer empathy with strong product judgment and leadership, and maintain a sharp focus on outcomes. This means taking accountability not only for what is delivered, but for how successfully it is adopted and used in real customer scenarios. The role requires versatility, comfort with complexity, and the drive to continuously push the product forward in a fast-moving environment.

EXPECTATIONS AND TASKS

• Own the product vision, roadmap, and execution for Cart and Checkout capabilities in SAP Commerce Cloud
• Partner with engineering, UX, product marketing, Go-To-Market, support, and other stakeholders to define product outcomes, business cases, and priorities
• Translate customer and business needs into clear, actionable requirements and maintain a prioritized product backlog
• Drive delivery with development teams, ensuring solutions are cloud-native, scalable, and consumable
• Be accountable for adoption of the features you own, working closely with customers, partners, and field teams to ensure capabilities are understood, enabled, and successfully used
• Actively engage with customers and partners to validate problems, co-innovate solutions, and gather continuous feedback to inform product decisions
• Support go-to-market readiness, enablement, and communication to maximize customer value and product usage
• Act as the primary advocate for your product area, balancing customer needs, technical constraints, and business objectives
• Foster a culture of continuous learning, innovation, and outcome-oriented problem solving within a highly cross-functional, global environment

IDEAL WORK EXPERIENCE

• 7+ years of relevant experience in product management, solution management, or consulting roles closely related to software development
• Deep, hands-on experience in agile product management within cloud-native enterprise software organizations
• Proven track record of defining a product or feature roadmap and leading execution end-to-end through discovery, requirements definition, backlog management, and delivery
• Strong technical understanding of cloud-native, distributed enterprise systems, including scalability, performance, extensibility, and reliability considerations
• Experience working on commerce or transactional domains, such as cart, checkout, pricing, promotions, payments, order management, or related customer-facing flows
• Demonstrated ability to drive adoption and usage of delivered capabilities in collaboration with customers, partners, and go-to-market teams
• Strong analytical and problem-solving skills, with the ability to structure complex problems and translate insights into clear product decisions
• Proven ability to independently lead complex, cross-functional initiatives in a global environment

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program , according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP's commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is . The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount, and any actual payout amount is dependent on company and personal performance. A summary of benefits and eligibility requirements can be found by clicking this link: www.SAPNorthAmericaBenefits.com.

Due to the nature of the role, which involves global interactions with SAP entities, as well as with employees and stakeholders in Canada, functional proficiency in English is required for positions based in the Quebec.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process .

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 444028 | Work Area: Solution and Product Management | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid

Requisition ID: 444028

Posted Date: Mar 18, 2026

Work Area: Solution and Product Management

Career Status: Professional

Employment Type: Regular Full Time

Expected Travel: 0 - 10%

Location:
Montreal, Quebec, CA, H3B 0B3