Senior Manager, Global Operational Performance

The Opportunity:

WSP is currently seeking a Senior Manager, Operational Performance to join our Global Operational Performance team. The selected candidate will report to the Director, Operational Performance, working closely to monitor major initiatives, as well as develop and support the rollout of strategic initiatives within WSP.

You will assist in the standardization of Global Practices in Project Delivery, collaborate on transformational initiatives, and lead programs and workstreams to leverage best practices across all WSP regions. You will support the evolution to a WSP Project Review Policy and Procedures, engage each business sector to assess competencies and develop initiatives and / or processes to increase the overall efficiency of the Project Delivery Community.

The Senior Manager, Operational Performance will be a strong leader with exceptional communication skills .

Why choose WSP?

• We value and are committed to upholding a culture of inclusion and belonging
• Our Flexible Work Policy - we recognize the importance of balance in our lives and encourage you to prioritize the balance in yours. We will support you on and off the job so you can be fully present in both your work and home lives.
• A Canadian success story - we're proud to wear the red and white of this beautiful country and show the world what Canada has to offer.
• Enhance the world around you - from the environment to the highways, to the buildings and the terrain, WSP is the fabric of Canada.
• Outstanding career opportunities - we're growing and pushing ourselves every day to be greater than yesterday - we're open to your ideas and trying new things.
• A phenomenal collaborative culture and a workforce filled with genuinely good people who are doing humbly important work. Come find out for yourself what it's like to be a part of our journey.

We offer attractive pay, flexible work options, a great corporate culture, comprehensive and employee-focused benefits including virtual healthcare and a wellness platform as well as great savings programs, and a clear vision for the future.

#WeAre WSP

What you can expect to do here:

Collaborate with the Operational Performance and Project Delivery teams on strategic initiatives

Manage and coordinate transformational project initiatives and change management within the Operational Performance team.

Facilitate communication, lessons learned, stakeholder management and best practice sharing for operational performance across all business sectors.

Active participation in meetings within various regional time zones.

Analyze Key Performance Indicators (KPI's), trends and gaps across the global project portfolio to assist with program/process improvements.

Organise and participate in project reviews, with a key focus on our Major Projects, to ensure projects follow the Project Delivery Framework. Monitor and analyze project performance and support teams throughout the project life cycle.

Engage with key stakeholders (e.g., IT, Quality, Health and Safety, Procurement, Risk & Legal and Commercial, People and Culture) to develop, support and roll out Project Delivery policies, standards and procedures,

Identify and evaluate emerging technologies that may assist Project Delivery proficiency.

Work with the People and Culture Team on Career Path development for the Project Delivery Community.

Other duties and initiatives as may be required.

What you'll bring to WSP:

Registered Professional Engineer with a University Degree in Engineering and 10+ years in Project Management experience successfully delivering medium to large, multi-discipline, complex engineering and construction projects within an engineering consulting environment.

Experience in project planning, risk management, cost management, schedule management, and methods of analyzing and reporting project performance on financial and other KPIs.

Experience implementing organizational change within multi-disciplinary teams of project/corporate professionals.

Proficiency with all commonly used Project Delivery models and familiarity with PM software tools.

Exceptional written communication skills, including experience leading presentations and writing procedures/policies.

Exceptional verbal communication skills, including clear, concise and tactful communication with senior management, key stakeholders, peers and staff.

Exceptional interpersonal skills including the ability to work well with people from different cultures and disciplines with varying degrees of technical experience.

Strong strategic, conceptual, analytical thinking and decision-making skills.

Adaptable and flexible including the ability to manage deadline pressure, ambiguity, and change.

Negotiation skills within a context of political and cultural sensitivity and managing conflicting interests.

Competency in French is an asset.
WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments.

We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future.

At WSP:

• We value our people and our reputation
• We are locally dedicated with international scale
• We are future focused and challenge the status quo
• We foster collaboration in everything we do
• We have an empowering culture and hold ourselves accountable

Please Note:

Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations.

Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits).

WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

WSP is committed to the principles of employment equity. Only the candidates selected will be contacted.

WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.

Category

Management and Executive