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Align Technology
Align Technology

Overnight Customer Support Advocate

Posted 2 days ago

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Job Details

Full Time

Category

Customer Service and Support Retail Sales and Marketing

Location

Quebec City, QC

Salary

dollar sign25 to 30 per hour (plus commission)

Job Description

We are currently hiring an Overnight Customer Support Advocate to assist customers during evening and overnight hours This role is ideal for someone who is reliable, calm under pressure, and comfortable working independently in a remote or hybrid environment

Key Responsibilities:

  • Respond to customer inquiries through email chat and phone during overnight shifts

  • Provide clear and helpful information about services

  • Resolve basic issues and concerns in a professional manner

  • Update customer records and document interactions

  • Escalate urgent or complex issues when needed

  • Maintain a positive and supportive customer experience

Qualifications:

  • Secondary school diploma or equivalent

  • Strong communication skills in English

  • Basic computer and typing skills

  • Ability to stay focused and attentive during overnight hours

  • Dependable and able to work independently

This role offers flexible full-time and part-time overnight shifts and is a great opportunity to build experience in customer support within a supportive environment

About Align Technology

At Align Technology, we’re transforming lives by advancing the journey to a healthy, confident smile. As a global leader and pioneer in clear aligners, we continue to innovate with technologies like Invisalign, iTero, and exocad, trusted by doctors in over 100 markets worldwide. We’re a fast-growing, diverse, and forward-thinking team, hiring frequently across a variety of roles, including remote opportunities. If you’re looking to make an impact while growing your career, you’ll find your place here. Join us and help shape the future of digital dentistry.

Industry

Goods and Products Health Care Manufacturing

Company Size

10,000+ employees

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Application closing date is 2026-06-08

Current Openings

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