Work Location:
Toronto, Ontario, Canada

Hours:
35

Line of Business:
Business Management, Strategy & Support

Pay Details:
$111,900 - $158,000 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Reporting to the VP, Executive Journey Product Owner, the Senior Manager, GI Journey Performance, Strategy and Planning plays a key role in driving journey outcomes. This role will be responsible for managing performance, developing strategy and, ensuring progress against the GI Journey's strategic priorities.

Key Accountabilities:

Ownership of the GI Journey strategic roadmap

• Build, maintain, and continuously refine a fully integrated, multi-year GI Journey roadmap
• Continuously re-examine and iterate the Journey priorities and support Product Groups to align Roadmaps on an ongoing basis
• Ensure that the Journey strategic priorities align with the overall Insurance strategy and ensure alignment, communication and integration into the broader organization

Reporting, Measurement and Monitoring

• Monitor the value the Journey delivers to the enterprise, track success metrics and OKRs to continuously maximize value and have authority to recommend pivots to strategy as needed
• Facilitates OKR management including annual KR development, monthly and Quarterly tracking/reporting

Budget and Plan

• Manages journey inputs into the business plan, collaborating with stakeholders (such as DAI, PMaG, Finance etc.) to ensure costs, benefits and other inputs are accurately reflected
• Works with PGOs to assess priorities, define capacity and funding needs, build business cases and cost benefit analysis
• Works with partners and PGOs to align on annual journey budget, manages monthly budget costs and monitor actual vs. plan

Drive Governance, Reporting, and Stakeholder Alignment

• Support structured governance and reporting including QBR, MPR, Growth Acceleration and other touchpoints/ forums as needed by preparing updates, roadmaps, risk summaries, and decision logs
• Ensure rigorous tracking of benefits, value realization, dependencies, and milestone attainment
• Support enterprise-wide reporting on behalf of the GI Journey
• Actively manage relationships with corporate and control functions and ensure alignment with enterprise governance and/or regulatory requirements
• Foster a strong risk and culture, supported by effective processes and sound infrastructure an in alignment with risk appetite

Leadership

• Share knowledge, information, skills, and subject matter expertise among the team, ensure the timely communication of issues and encourage good working relationships with other functions and teams
• Support an environment where the team freely escalates business challenges; facilitate change through positive reinforcement of milestones and successes
• Establish and foster a cohesive team; promote a fair and equitable environment that supports a diverse workforce and encourage the team to achieve common goals and objectives
• Act as a brand ambassador for the GI Journey, both internally and/or externally
• Provide advisory services to executives, business segment leaders, while governing the requirements for your own work
• Interpret internal/external business challenges and the industry environment and recommend course of action and best practices to improve products, processes, or services
• Solve or may lead others to solve complex problems; lead efforts or partner with others to develop new solutions
• Communicate difficult concepts; convert information into compelling business context and advice to influence and gain alignment among increasingly senior stakeholders.
• Work autonomously as a lead and guide others within area of expertise

As the Senior Manager, GI Journey Performance and Strategy, you will be responsible for supporting the Product Family and Product Group Leaders in building and executing the Journey Vision in alignment with the Journey strategic priorities. You should actively consider how to maximize value, assess how the roadmaps can be continuously improved, contribute to a positive work environment, and ensure that the work embodies the Agile principles of transparency, efficiency, collaboration, and engagement.

Job Requirements

Qualifications/Skills/Experience:

• Undergraduate degree
• 5-10 years relevant General Insurance experience
• Strong financial acumen
• Agile related delivery experience an asset
• Actuarial designation, or working towards, an asset
• Thought leader and strategic thinker, with a future-focused mindset on how to drive the business forward to success and profitability
• High level of commercial acumen and proactive approach to delivering on customer and business needs
• Effective influencer, partner and collaborator, able to bridge across different teams and functions to effectively deliver quality results
• Expert communication skills and storytelling capabilities
• Strong critical-thinking and analytical capability, a tenacious curiosity and innovative mindset
• Strong organizational skills, with the ability to work in an ambiguous, fast-paced environment and manage multiple deadlines and priorities
• University degree in finance, business management or related discipline an asset

#LI

Who We Are:

As part of TD Bank Group, one of Canada's largest financial institutions, at TD Insurance, we care for Canadian families, making it easy to get the best advice, protection, and support in their moments of need, always.

TD Insurance offers a wide range of products, including General Insurance and Life and Health. Everyday, we strive to make every interaction, product and experience remarkably human and refreshingly simple for more than four million customers who count on us.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you're passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):
Sans Objet