Permanent Reference code
:124229 Primary Location:
Laval, QC All Available Locations:
Laval, QC Our Purpose
At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.
By living our Purpose, we will make an impact that matters.
-- The Business Operations group is seeking a Workplace Services Professional for our Laval office location.What will your typical day look like?
- Have many careers in one Firm.
- Experience a firm where wellness matters.
- Build a network of colleagues for life.
The Workplace Services Professional is responsible for working with the Workplace Services Manager and various service delivery teams to oversee, maintain and ensure the smooth and efficient day to day operations of Deloitte's offices. This role performs general clerical duties and tasks requiring attention to detail, accuracy, and precision. Duties are performed in accordance with established office routines and operations. The individual is expected to have knowledge of a general office environment, typical office practices and procedures prior to entering position. Practical knowledge is required for delivering excellent office support services including;
• Purchasing coordination
• Mailroom Services
• Office supplies upkeep
• Facilities services and work floor support
• Reservation system support
• Meeting room support
• Manage customer expectations and explain policies and procedures
• Ensuring that the Café spaces are outfitted with the required supplies (paper towels, sugar, milk, etc)
• Cleaning of the Café spaces (coffee machines, dishwashers, microwaves, refrigerators, counters) and of the dishes (glasses, cups, etc)
• Providing excellent customer service
• Performing various related tasks associated with administrative work
Back up coverage for the following services:
• Reception Services
• Health and Safety support
• Catering orders and setting up/cleaning up the catering services in the conference roomsAbout the team
The members of the Business Operations team possess a practical body of knowledge that is applied in the delivery of office support. It includes jobs in the areas of procurement, mailroom, concierge, delivery and distribution, reception, records, hoteling resource management and facilities management. The Business Operations role draws upon knowledge of the specific function discipline and the organization's business practices providing services to ensure the safe, efficient and effective operation of the organization.Enough about us, let's talk about you
You are someone with:
•1-2 years of work experience in purchasing, reception, customer service, event services, hospitality, or a facilities environment is an asset
• Ability to multi-task and be a team player
•Excellent bilingual (English and French) verbal and written communication skills
• Excellent customer service skills
• Intermediate level knowledge of Microsoft Word, Excel, and Outlook
*Due to the nature of the role having interactions with National & Global clients, bilingualism in French and English is required for this position.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more.
We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact.
Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be
Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want.
We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours
At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative .
We encourage you to connect with us at firstname.lastname@example.org
if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or email@example.com
for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).
By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.
Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment:
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