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Department Overview The TD Insurance General Insurance Product and Business Performance Management team has a mandate to identify and monitor new market and industry trends, develop a product roadmap to meet the needs of current and potential customers through a robust suite of automobile, recreational vehicles, and home products. This group plays a key role in defining and executing the product strategy and overall direction of the business with accountability for the P&L including profitability, volume, and market share.
Job Description •Support end-to-end management of residential insurance product suite, monitor performance, identify areas of opportunity, develop recommendations and drive changes to achieve business and financial objectives.
•Develop an in-depth understanding of residential products and a solid understanding of customer segments, customer needs, competitive landscape, and trends in the General Insurance industry to assist in identifying new business opportunities.
•Support the design and development of new and innovative products and product enhancements to meet customer needs and achieve business objectives.
•Refine product management strategies through analysis of key business drivers and provide recommendations.
•Provide technical expertise when interacting with other stakeholders.
•Understand and contribute to the business strategy by supporting tactics for product development.
•Develop and implement new product offers; ensure product offerings are competitive.
•Collaborate with multiple stakeholders to ensure the product meets customer, business and regulatory objectives and standards.
•Act as Subject Matter Expert (SME) for residential product-related inquiries.
•Solve complex problems requiring analysis of multiple variables, including consultation with multiple stakeholders.
•Key resource in delivering day-to-day projects and initiatives.
•Ability to extract and analyze data for internal analyses and business case support.
•Build and maintain business cases to support residential product proposals.
•Maintain a culture of risk management and control, supported by effective processes and guidelines in alignment with risk appetite.
Requirements •Minimum of 4 years of General Insurance experience;
•Demonstrate strong collaboration and analytical skills, problem resolution skills and understanding of performance metrics;
•Ability to leverage data availability by using programming skills to extract and analyze data;
• Expertise in Excel, including, but not limited to, working with complex formulas, pivot tables, VBA, etc.;
• Ability to program using a well-known programming language, such as SQL;
•Demonstrate strategic & innovative thinking - use of customer insights in approach to define business strategy;
•Demonstrate a good understanding of pricing, underwriting, and their interactions with the product profitability and offering;
•Demonstrate relationship building and leadership skills with a superior ability to make things happen through the use of impact and influence and by leveraging key relationships;
•Strong organization skills, with the ability to work in a fast-paced environment and manage multiple deadlines and priorities;
•Capacity to identify and evaluate business opportunities, as well as show excellent judgment;
•Excellent communication and presentation skills;
•Strong customer orientation and a professional approach with the ability to interact with all levels within the organization;
•Self-motivated, team player with high energy and ability to work independently;
•Strong knowledge of products and of the General Insurance market;
•Ability to innovate by challenging the status quo and think outside the box
Education/Accreditations:
•Undergraduate degree in actuarial science, business administration or related discipline
•Relevant experience in at least one of the following: Product Management, Pricing or Underwriting.
Flexible Work Options N/A
Hours 35
Inclusiveness At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.
Category
Software and Programming Management and Executive