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Senior Account Manager, TELUS Partner Solutions

Montreal, QC
Full Time
5 days ago
Ready to bring a world of possibilities to our customers and the best of TELUS to the connected world

Join our team

At TELUS, we're looking for accomplished sales professionals who are obsessed with exceeding customer expectations and surpassing revenue targets to represent the TELUS brand, values & promise. As a member of the TELUS Partner Solutions business unit, you will leverage your passion for the telecom industry and its continuously evolving partners and competitors. TELUS Partner Solutions is unique in driving business relationships with other carriers, resellers and over-the-top solutions providers. It is a challenging, consultative role, with equal parts of autonomy and collaboration. In Partner Solutions
    •We challenge the status quo and drive customer first digital initiatives - when others think we're great, we strive to be excellent •We live up to our commitments - to ourselves, our friends, family, peers, leaders, customers and we strive to make a real difference in the communities where we work and live •Our success is all about how we do things - how we think, solve problems, deliver, communicate, and more
Here's the impact you'll make and what we'll accomplish together

Account Managers at TELUS own customer relationships and account strategies. You will champion TELUS inside of customer organizations and advocate for the customer inside of TELUS. As Account Manager, you will quarterback the strategy for your accounts, an interdependent account team of customer sales architects, business sales analysts and wholesale product managers supported by dedicated senior business leaders. You'll leverage the broad capabilities of TELUS - from inter-carrier connectivity, network backbone, end customer broadband to managed services, security solutions, IoT and mobility - and various subject matter experts in the internal environment and partner community. You will have individual targets for both revenue and growth and see the impact of our digital initiatives in simplifying the way we do business in the wholesale space.

Here's how
    •Drive Partner Solutions strategic objective of business growth, strengthening our wholesale market position and leveraging various resellers channel to market •Analyse customer needs, identify opportunities for increasing revenue through a thorough understanding of customer business and market changes •Seek and engage key prospective new telecom players •Initiate, develop and maintain relationship with key decision-makers of existing and prospective customers •Embrace TELUS Premier Sales Organization practices and tools for success •Negotiate and drive closure of sales arrangements •Develop engagement strategy and position TELUS solutions, oversee the preparation of proposals with internal and partner teams •Provide accurate, relevant and timely management information on funnel activities for the effective alignment of plans and business forecasts


You're the missing piece of the puzzle
    •Proven record of identifying business opportunities, promptly assessing risks and potential, driving the development of a strong mutually beneficial business arrangements •Exceptional representation and negotiations skills •High energy level and demonstrated drive to succeed in solutions selling, surpass sales targets, grow in untapped markets or solutions sub-segments •Team collaborator; ability to express business requirements to internal groups in defining custom solutions and Structure findings/recommendations for a senior audience •Work effectively independently and virtually across time zones while leveraging functional team members •Ability to thrive in a dynamic, ever-changing environment - comfortable with managing ambiguity •A minimum of 5 years of related telecommunications sales experience and client relationship management •Business or technical undergraduate degree; MBA an asset •Mastering both English and French spoken and written languages
    •Understanding of global connectivity and over-the-top solutions evolution affecting telecom industry •Telecommunication industry regulatory environment knowledge •Financial acumen

Who is TELUS?

We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireline, wireless, internet and Optik TV™. We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.

TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.

Everyone belongs at TELUS. It doesn't matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.

Do you share our passion?

At TELUS, you create future friendly ® possibilities.

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all personnel whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.
Sales and Marketing