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Sales Specialist I

Reference ID: SAL04033-19

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Join the TELUS Small and Medium Business (SMB) Sales team

Here's a chance to join one of the leading sales organizations in Canada. Bring your proven sales experience, business acumen and strategic insight to our high performing, customer-first sales environment to help us grow our SMB' sales

Here's the impact you'll make and what we'll accomplish together

As a TELUS Inside Sales Specialist (Business Solutions), you will own sales execution, responsible for proactively building relationships within SMB accounts. Your goal will be to increase TELUS presence, focusing on transformational technology solutions aligned to our client's core business objectives. Services such as wireline, wireless and Business Connect all need to be addressed and explored within the client's business strategies.

Here's what we believe
    •We are ONE team - team selling is the norm and we celebrate each other's wins •We challenge the status quo. We challenge our customers to accelerate their business •We live up to our commitments - to ourselves, our friends, family, peers, leaders, customers and we strive to make a real difference in the communities where we work, live and play •Our success is all about how we do things - how we think, solve problems, deliver value & communicate

Position Overview:

TELUS Small and Medium Business (SMB) Inside Sales Specialist foster confident, independent action and initiative, with a sense of urgency and the ability to make decisions. Your responsibilities will be broad in scope, encompassing a wide variety of activities, requiring rapid shifts in priorities. You will develop and drive account strategy, build strategic alliances, and manage relationships within TELUS' small & medium customer base (1-50 employees).

Account Managers lead 2 key business objectives:
    •Selling TELUS wireless and wireline solutions •Seeking and identifying areas for new and expanded customer growth

These objectives are accomplished through targeted prospecting, hunting, and closing. Our highest performing team members react and adjust quickly to changing conditions and come up with practical ideas for dealing with them.

The Challenge (Key Deliverables):

This is a challenging Inside Sales Specialist position made up of equal parts independence and collaboration.

As an Inside Sales Specialist, you are a self-starter, someone who will prospect, search and close opportunities targeting business clients that operate within the Small Business space with less than 50 employees.

With your creativity you constantly and actively prospect to find potential SMB customers (1-50 employees) to aggressively grow the TELUS SMB customer base.

You will build and maintain your client base, and consistently deliver on monthly sales targets and quotas.

    •In this role you will promote and sell wireless and wireline services and Business Connect over the phone and by using technology tools •Actively prospect for potential Small Business Solutions customers (1-50 employees) •Building trust, loyalty and solid long-term relationships with key decision-makers •Understanding current and prospective customers' communication needs, business issues, and buying motives •Conducting "needs analysis" for clients' wireless and wireline services •Delivering the right solution for clients' evolving business requirements with prompt and efficient service •Owning executive-level client relationships, strategic business planning and service delivery •Negotiation & entering into contractual agreements in accordance with TELUS' policy and procedures •Providing accurate and timely forecasts, funnel hygiene, target/objective updates to deliver on all territory plans and team annual targets •Utilizing client business plan to create account plans •Maintaining high levels of customer satisfaction by leading the account team to drive real and long standing business value •Positively represent TELUS values at work and in the community •Experience with, or an affinity for, volunteerism and community involvement is a decided asset


Required Knowledge:
    •Technical B2B sales knowledge •Knowledge of the telecom and/or IT industry is an asset •Solution selling or customer-centric sales methodology knowledge and experience is an asset

Required Skills, Abilities and Experience:
    •Excellent communication skills adapted to virtual type of sales •Ability to think and act strategically, including navigation through all levels of a client or prospect organization •Selecting and qualifying profitable opportunities •Ability to deliver on growth and profitability •Demonstrated success managing both short and long-term selling cycles while effectively and consistently applying a multi-step selling process/methodology •Evidence of selling and effectively managing customer relationships •2-5+ years of successful sales experience (IT or telecommunications industry preferred) •Required Professional Designation/Certification: •Post-secondary education or equivalent experience (sales experience blended with new business development)

Who is TELUS?

We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireline, wireless, internet and Optik TV™. We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.

Everyone belongs at TELUS. It doesn't matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.

Do you share our passion?

At TELUS, you create future friendly ® possibilities.

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.

Posted: April 16, 2019
Closes: June 15, 2019