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Daifuku Co

Remote Customer Care Specialists

Posted 3 days ago

Job Details

Location

Salary

dollar sign35 to 48 per month (plus commission)

Job Description

Responsibilities

Driven by our Passion for People, our Remote Customer Care Specialists are keen on driving great customer experience
The Remote Customer Care Specialist provides client support via chat; assisting with client inquiries, troubleshooting and general support
They respond to all client communication via email and provide client support regarding account inquiries, service, programs/promotions and .com/Direct technical issues
Communicate with customers in a proactive and professional manner across multiple communication channels, including phone, chat, and email
Agents may be asked to transition to between channels at any time

Job description

Driven by our Passion for People, our Remote Customer Care Specialists are keen on driving great customer experience. The Remote Customer Care Specialist provides client support via chat; assisting with client inquiries, troubleshooting and general support. They respond to all client communication via email and provide client support regarding account inquiries, service, programs/promotions and .com/Direct technical issues. Communicate with customers in a proactive and professional manner across multiple communication channels, including phone, chat, and email. Agents may be asked to transition to between channels at any time.

Ultimately, we bring people together. Whether it be our clients, their customers, our colleagues or our non-profit partners-we can't resist the fun of working with people. Each connection, each relationship matters.To STRIVE to be a part of something greater is in our DNA-and we don't use the word "strive" lightly. It embodies what we value.

About Daifuku Co

Since 1937, Daifuku has focused on material handling – the movement of finished goods and work in progress. Our world-class systems lead the industry by combining conveying, storage, sorting, picking and controls. Our products serve customers in a range of industries and countries.

Industry

Goods and Products Manufacturing Transportation and Warehousing

Company Size

10,000+ employees

Application closing date is 2024-07-12

Current Openings

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