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Regional Store Support

Montreal, QC
Full Time
6 days ago
At Rogers, we connect Canadians to a world of possibilities and the memorable moments that matter most in their lives. Every day we wake up with one purpose in mind. To bring loved ones together from across the globe. To connect people to each other and the world around them. To help an entrepreneur realize her dream. A sports fan celebrate a special moment.

Because we believe connections unite us, possibilities fuels us, and moments define us.

The Regional Store Support will report directly to the Regional Director. The Regional Store Support main responsibility will be to help support the stores in different compliance and administrative tasks and will be responsible to ensure process and procedures are implemented within the region. The successful candidate will be responsible for critical business functions including managing Opex budget, event planning, documentation creation and management. They must establish and maintain strong working relationships with internal and external partners in order to provide day-to-day support.
  • Support stores on process, procedures and policies
  • Ensure quality and compliance in stores, such as merchandising and cleanliness of environment
  • Create and analyze operational non-compliance reports
  • Identify and help corporate Store Manager with compliance on the below:
  • Repair and returns
  • End of day processes
  • RFix
  • Products (handset / accessory), feature cards and POP
  • Training on processes
  • Bank process and reconciliation
  • Rogers Trade
  • Communication tools (i.e. RetailWeb, SSP, Nova, etc.)
  • Preform inventory and compliance audits, working closely with Loss Prevention and Compliance teams
  • Recommend process improvements
  • Manage technical support issues (i.e. password resets or login breakdowns, Sales Central, SSP, DOA Portal, MCE Toolbox machines, Merchandising collateral ordering portal)
  • Manage Promotional Inventory - ordering, distribution and tracking

  • 3+ years of experience in Retail environment with retail knowledge, including inventory management and merchandizing
  • Management experience an asset
  • Fully proficient with MS Office and other forms of multimedia for presentation purposes
  • Excellent oral and written communication skills
  • Attention to detail
  • Must be able to write clearly and succinctly in a variety of communication settings and styles
  • Must be highly creative, self-motivated, able to work independently as well as in a team
  • Solid organizational and time management skills to balance multiple priorities and meet tight deadlines
  • Excellent in planning
  • Excellent interpersonal skills and great communicator
  • Bilingual

Schedule: Full time
Shift: No Selection
Length of Contract: No Selection
Work Location: 800, Gauchetiere O, Bureau 4000-Fido(182), Montreal, QC 
Travel Requirements: No Selection
Posting Category/Function: No Selection & No Selection
Requisition ID: 177088
Together, we'll make more possible, and these six shared values guide and define our work:
  1. Our people are at the heart of our success
  2. Our customers come first. They inspire everything we do
  3. We do what's right, each and every day
  4. We believe in the power of new ideas
  5. We work as one team, with one vision
  6. We give back to our communities and protect our environment
What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Rogers FAQ .

Posting Notes:  [[req_strategyPage]] 

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