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Product Manager Clinical Solutions and Services team-TELUS Health

Montreal, QC
Full Time
2 days ago
Position Overview

We believe technology plays a key role in optimizing and transforming healthcare. TELUS Health clinical solutions and services help more than 70 000 clinicians access the information they need to deliver safe and optimal care to people.

Join our team and help us shape the future of healthcare.

You are the missing piece, if you have a passion for digital health technologies, have a proven track record of delivery and execution, are flexible, adaptable, and a self-starter who thrives in a rapidly changing environment. In this leadership role you will be performing business needs assessments, product demonstrations, leading whiteboard discussions, qualifying opportunities and proposal development to further drive growth and evolve of our products.....


In this pivotal leadership role, the successful candidate will be responsible to:
    •Collaborate with various stakeholders, understand business needs and know how to navigate through diverse domains of applications, infrastructure, privacy and security •Enthusiastically articulate the business story associated with TELUS Health solutions and services •Participate in defining the vision, orientations and objectives of the product roadmap and service development •Identify opportunities to influence the product roadmap by listening to customers and market trends •Initiate and supporting projects required for introduction and implementation of new partners and software features, managing realization across all impacted areas of operations •Analyze and evaluate customer projects, creating business cases to influence and support the decisions; providing industry insight and leadership in coordination with the product team; •Support sales teams, sales specialists and product team to advance and win new business opportunities •Support the product evolution by providing market feedback to the product development team: enhancements, competitive features, bugs and inefficiencies •Support the analysis market research, and competitive research to ensure the product and service maintain a leadership role in the market •Participate in the product and operation delivery optimization •Maintain solid knowledge and expertise in Digital Health Service Management, and Business Management trends and best practices


Required Knowledge:
    •Product management in a high tech environment •Client relationship management •Process design and solutioning in a complex environment •Clinical expertise an asset •Familiarity with business contracts and legal terminology an asset
Required Skills & Abilities:
    •Bilingualism in English & French •Excellent product management skills, supported by proven track record of launching and maintaining complex products •Passion for technology and health outcomes •Exemplary leadership & ownership - proven track record leading and delivering large complex projects as the accountable prime •Ability to form and maintain effective cross-functional relationships and time-zone •Ability to define and communicate business, functional requirements •Ability to synthesize customer and market needs, and financially model them in business cases •Work in a fast-paced, dynamic environment with constantly changing priorities •Demonstrated ability to work independently, perform analysis and structure findings/recommendations for executive audience •Excellent organizational skills, ability to multi-task and prioritize effectively and work under pressure in fast-paced ever-changing environment •Strong analytical and problem solving ability •Ability to collaborate with a wide range of people, including stakeholders and executives in both technical and business teams
Required Professional Designation/Certification:
    •Bachelor's degree in Engineering, Business, Healthcare, Healthcare IT or equivalent experience
Required Experience:
    •Minimum 3 years of product management or IT project management experience •3+ years' experience in healthcare IT or telecom environment with increasing levels of responsibility •Knowledge of current TELUS or THPS operations, enablement functions, or product development practices is a strong asset •Experience in defining solution blueprints, specifications, workflows, sequence diagrams •Experience in designing solutions for Health public sector and or Large enterprise across multiple domains - preferably in Digital Health

Who is TELUS?

We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireline, wireless, internet and Optik TV™. We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.

TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.

Everyone belongs at TELUS. It doesn't matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.

Do you share our passion?

At TELUS, you create future friendly ® possibilities.

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all personnel whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.
Health Care