Are you a problem solver? Do you thrive in a fast-paced technical and customer service focused environment?
Join our team
We have a career opportunity at TELUS just for you.
With our comprehensive compensation and benefits package, and flexible remote work options, you'll be part of a team that supports your strengths and ambitions, and empowers you to make decisions that help customers get their business back on track quickly.What you'll do in this role
As a Network Specialist I
, you will play a pivotal role helping our business customers resolve their WAN, security and network related problems.
Your problem solving skills will be used to troubleshoot and resolve customer issues related to:
•Voice Over Internet Protocol (VoIP): Cisco Unified Communications
•Enterprise security infrastructure including virtual firewalls: Palo Alto/Juniper/TippingPoint/Cisco ISE
As the successful candidate, you'll be part of TELUS' Solution Delivery & Support team and we're passionate about team member wellness. Search #SDSinTraining on Instagram to see how our team prioritizes well-being.Qualifications:What you bring to the role
•Fluent written and spoken bilingualism (English and French)
•Minimum 3 years hands-on experience troubleshooting network issues
•CCNA certification preferred
•Technical or university degree in Information Technology, networking or telecom is an asset
•Enjoy assisting customers
•Collaborate well with a team, across the organization, and with other customers
•Natural ability to self-manage workload and prioritize critical tasks Who is TELUS?
We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireline, wireless, internet and Optik TV™. We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.
Everyone belongs at TELUS. It doesn't matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.
Do you share our passion?
At TELUS, you
create future friendly® possibilities.
At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.