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Manager, Marketing & Communications - TELUS Health

Montreal, QC
Full Time
7 days ago

Join our team

At TELUS Health, we are on a mission to create innovative technologies and services that drive our vision which is to create a healthier world, one life at a time. We are a market leader in the rapidly growing industry of virtual care.

Here's the impact you'll make and what we'll accomplish together

The Manager, Marketing & Communications, in the TELUS Health Virtual Care (THVC) team, is responsible for establishing and delivering strong internal and external communication plans based on business priorities, promoting our Virtual Care's value proposition, developing content in the TELUS Health tone of voice through targeted campaigns. Ensuring our direct and indirect sales force (partners) are empowered and enabled with all necessary sales tools, collateral, information and guidance for the distribution of Virtual Care solutions. This applies across all virtual solutions, most notably the launch of LifeJourneyTM, an integrated health and wellness solution extending beyond primary care into mental health, work/life and well-being.

Here's how

The Manager, Marketing will manage a matrix of delivery, Go-To-Market execution and Market Awareness programs and coordinate these with TELUS Health marketing to ensure a compliant overarching program of communications to the market amongst branded and white-labelled solutions. The Manager, Marketing will manage a small team producing content, graphical design and project management for specific Marketing and Communications campaigns. This position will work closely with product, building a mechanism to feed the Voice of the Customer into our solutions portfolio and creating a Net Promoter Score (NPS) for THVC. Harmonizing internal communication and creating a central Knowledge repository for Marketing is also part of the mandate.

The Manager, Marketing will report to the Directrice Génerale, Marketing of THVC and will provide strategic support, including regular reporting on Marketing initiatives, budgetary and revenue-based reporting, and insights into strategic resource management including competitive positioning.


You're the missing piece of the puzzle
    •MBA and experience in team management
    •10 years' experience in Marketing & communications
    •Outstanding writing skills and an eye for details
    •A strategic mindset with a hands-on attitude
    •Excellent time management and prioritization skills
    •Bilingual English and French, with excellent communications skills, including for written communications and presentations
    •Excellent grasp of Adobe Creative Suite, Asana project management and Sharepoint and Google environments
    •Creative and resourceful
    •Cross-disciplinary mindset to liaise regularly within and beyond the company
    •Knowledge of the Canadian insurance and benefits administration industry

Who is TELUS?

We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireline, wireless, internet and Optik TV™. We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.

TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.

Everyone belongs at TELUS. It doesn't matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.

Do you share our passion?

At TELUS, you create future friendly® possibilities.

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all personnel whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.
Health Care