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WSP Canada

Sailpoint IIQ Operations Lead Analyst [OneIT]

Montreal, QC
Full Time
7 days ago
Position Summary
Reporting into the Global Manager Identity Access Operations, as the SailPoint IIQ Operations Lead, you will be responsible for overseeing the day-to-day operations and maintenance of our SailPoint IdentityIQ (IIQ) platform. You will work closely with cross functional teams to ensure the efficient and secure operation of the IIQ platform, supporting our organization's identity and access management (IAM) strategy and vision.

The SailPoint IIQ Operations Lead Analyst is expected to conduct the following activities:
  • Lead a team of IIQ administrators, providing guidance and support to ensure the effective operation of the platform.
  • Manage and maintain the SailPoint IIQ platform, including configuration, troubleshooting, and performance tuning.
  • Partner with the Sailpoint IIQ Development team on enhancements and operational handover activities.
  • Collaborate with cross functional teams to implement and maintain IAM policies and procedures.
  • Monitor the IIQ platform for security vulnerabilities and compliance issues, taking corrective action as needed.
  • Monitor and analyze performance, identifying areas for improvement and implementing necessary enhancements.
  • Work with vendors and internal stakeholders to resolve technical issues and implement new features and enhancements.
  • Develop and maintain documentation for the IIQ platform, including standard operating procedures and configuration guides. Function as a subject matter expert, providing guidance and training sessions.
  • Troubleshoot and resolve complex issues related to joiner/mover/leaver processes, user access and permissions, and authentication with the IGA system,
  • Leverage scripting (e.g., Powershell, Python) for automation and customization of IAM processes and tasks.
  • Leverage your strong knowledge of Active directory to manage user accounts, groups, and permissions.


  • Bachelor's degree in computer science, information technology, or a related field
  • Equivalent experience, in lieu of degree, is acceptable.
  • 3+ years of experience in an IT operations Lead Role, with a focus on Identity and Access management.
  • 2+ years of hands-on experience with SailPoint IdentityIQ, including administration and configuration.
  • Ability to perform as a hands-on technical lead performing IGA functions and maintaining systems.
  • Experience with ServiceNow, managing and meeting defined SLAs.
  • Participate in on-call rotation to provide SME support outside of business hours, as needed.
  • Experience with documentation of IGA policies and procedures
  • Good understanding of LDAP, Active Directory, Azure AD/EntraID, SSO, MFA and PAM
  • Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
  • Good understanding of software development lifecycle and standard industry practices relating to requirements gathering, design, development, testing, deployment, and post-deployment activities
  • Strong analytical and critical thinking skills
  • Ability to effectively prioritize and execute tasks in a high-pressure environment.
  • Experience working in a team-oriented, collaborative environment.
  • Languages required: English.
  • Strong Experience with scripting languages (e.g., PowerShell, Python) for automation and customization.

  • Experience with Oracle Fusion ERP systems. Delinea PAM Solution, Service Now, Power BI
  • SailPoint certification

WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments.

We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future.


  • We value our people and our reputation
  • We are locally dedicated with international scale
  • We are future focused and challenge the status quo
  • We foster collaboration in everything we do
  • We have an empowering culture and hold ourselves accountable

Please Note:

Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations.

Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits).

WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

WSP is committed to the principles of employment equity. Only the candidates selected will be contacted.

WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.
Information Technology