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Rogers

Employee Relations Specialist - Investigations

Posted 2 days ago

Job Description

Employee Relations Specialist - Investigations

We are committed to connecting Canadians through unique partnerships, our world-class network and content Canadians love-and our innovative team is growing. We are looking for dedicated team members to join our Corporate team who have a genuine passion for making positive impacts on customers and the communities where we live and work. We have a variety of business units with exciting and meaningful work waiting for you, including Communications, HR, Legal and Corporate Affairs, Supply Chain, Finance, and Real Estate. If you are considering your next step, we have exciting opportunities waiting for you. Come build a rewarding career at Rogers and be a driving force behind our success story!

Employee Relations Specialist - Investigations

Reporting to the Manager, Employee Relations Investigations, the ER Specialist will contribute to the overall success of the Employee Relations Investigation team. The ER Specialist will play a key role in the investigation process for ER related complaints as well as Workplace Harassment and Violence triage and early resolution.

Responsibilities:
  • Investigate ER complaints as a neutral party from inception to conclusion.
  • Ensure complaints that are investigated meet the threshold question of misconduct, inappropriate workplace behaviour, etc. in line with federal/provincial laws as well as Rogers' policies and procedures.
  • Provide findings to the Principal and Responding Parties upon conclusion of an investigation.
  • Deliver a final report, including findings, to the respective HRBP/ERA to work with Leaders on recommendations and next steps.
  • Maintain Service Level Agreement (SLA) closure times for investigations.
  • Be the designated recipient for Workplace Harassment & Violence (WHVP) cases that come through the STAR Hotline to understand the concerns, ensure they meet policy definitions, and triage to early resolution or investigation where applicable.
  • Maintain accurate and detailed case management records and tracking.
  • Collect, record, and manage case data to ensure consistency and identify areas of concern including emerging issues.
  • Develop effective working relationships with relevant stakeholders within the organization, building high levels of professional credibility and mutual trust.
  • Participate in ER projects as required.

Required Skills, Experience and Qualifications:

  • Degree/Diploma in Human Resources complemented by a minimum of 2+ years related work experience in a Human Resources Advisor role with a background in employee relations
  • Bilingualism is required(French/English)
  • Investigation experience and training is an asset
  • Mediation and conflict resolution is an asset
  • Ability to handle multiple assignments and changing priorities effectively and efficiently with minimal supervision
  • Ability to work independently and within a team in a fast paced rapidly changing environment
  • Team player with excellent communication skills both written and verbal
  • Strong initiative and action orientation with a sense of urgency to get things completed
  • Strong organizational and interpersonal skills
  • Proficient in Microsoft Office (Word, Excel, PowerPoint & Outlook)
Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 800, Gauchetiere O, Bureau 4000-Place Bonaventure - Montreal(182), Montreal, QC
Travel Requirements: None
Posting Category/Function: Human Resources & HR Generalist
Requisition ID: 279989

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ .

Successful candidates will be required to complete a background check as part of the hiring process.

Posting Notes:Corporate

Location:
Montreal, QC, CA Toronto, ON, CA Moncton, NB, CA

Being a Rogers team member comes with some great perks & benefits including:
• Health & well-being benefits
• Donation matching
• Paid time off for volunteering
• Wealth Accumulation including: Pension plan & Employee stock options
• Generous employee discounts
• Leadership development, Mentorship, and Coaching programs

*available for full-time and part-time permanent employees, some restrictions apply

Looking for career guidance and inspiration?

Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.

Job Segment: Real Estate, HR Generalist, Employee Relations, QC, Supply Chain, Sales, Human Resources, Quality, Operations

About Rogers

As a proud Canadian company, we're dedicated to making things easier for our customers. Since 1960, millions of Canadians have first experienced new ways of living and working through Rogers: FM radio, cable television, high-speed Internet, wireless phone calls, wireless LTE Internet, and more. At Rogers, we connect Canadians to a world of possibilities and the memorable moments that matter most in their lives. Every day we wake up with one purpose in mind. To bring loved ones together from across the globe. To connect people to each other and the world around them. To help an entrepreneur realize her dream. A sports fan celebrate a special moment. Because we believe connections unite us, possibilities fuels us, and moments define us. _ En tant que fière entreprise canadienne, nous sommes déterminés à faciliter la vie de nos clients. Depuis 1960, des millions de Canadiens ont fait l’expérience de nouvelles façons de travailler et de vivre leur vie grâce à Rogers : radio FM, câblodistribution, Internet haute vitesse, appels sans-fil, Internet sans-fil LTE et plus encore. Chez Rogers, nous relions les gens d’ici à un monde de possibilités et aux moments les plus importants de leur vie. Chaque jour, nous nous réveillons avec un but en tête. Réunir les gens de partout dans le monde. Relier les gens les uns aux autres, et au monde qui les entoure. Soutenir une entrepreneure pour qu’elle réalise son rêve. Aider un amateur de sport à célébrer un moment spécial. Parce que, selon nous, les liens nous rapprochent, les possibilités nous motivent et les moments nous définissent.

Industry

Telecommunications

Application closing date is 2024-07-14

Current Openings

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