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Document Production, Bilingual Specialist

Montreal, QC
Full Time

Line of Service

Internal Firm Services


Not Applicable


IFS - Administration

Management Level


Job Description & Summary

A career in Administration and Secretarial Services, within Internal Firm Services, will give you with the opportunity to provide administrative support to PwC employees. You'll focus on using business software applications to prepare reports, receiving and directing incoming calls or emails to the appropriate parties, arranging business travel, tracking expenses, and coordinating meeting arrangements.

Our team provides document production assistance based on PwC's template requirements. As part of the team, you'll be helping with template selection, formatting and incorporation of customised changes based on client need.

Important point(s) to consider

  • NEW! COVID-19 Vaccination Policy : Putting the safety of our people and clients first as we look to a hybrid future : The health, well-being and safety of our colleagues, clients, and communities is our number one priority. Vaccinations have proven to reduce the risk of COVID-19. Effective Friday, October 1, 2021, PwC Canada requires all partners, staff, contractors and visitors to be fully-vaccinated when entering a PwC location, subject to applicable legal exemptions. At PwC, the future ways of work will be a hybrid of in-person and virtual, allowing choice and flexibility to explore new ways of working and collaborating. Read this press release for further details .
  • Please note this is a 1 year full-time contract opportunity
  • This is a remote position, requiring the ability to work virtually

  • What you'll create and do

    As a Specialist, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:

  • Create, format, design and edit PwC branded (and some client branded) client and firm documents (such as letters, reports, presentations, proposals, invitations, brochures and other digital and printed materials, using appropriate firm software.
  • Understand PwC's brand strategy, verbal, visual and written identity guidelines, and act as a brand champion.
  • Working from the DocsOnline application, assign job requests to self from the queue.
  • Collaborate with partners and staff and offer advice on templates, best practices and innovative design solutions while adhering to brand and compliance guidelines.
  • Deliver high quality output by managing client expectations and delivering to deadlines.
  • Exceptional eye for detail - proof own work and that of others to identify and correct grammar, spelling, format and/or brand inaccuracies and inconsistencies when reviewing the quality of materials.
  • Review final documents for compliance and quality control standards.  
  • Take ownership of inquiries, resolving or escalating as appropriate.
  • Demonstrate strong organizational skills, regularly act on own initiative, highlighting issues and suggesting possible solutions. Seek and act on opportunities to enhance client service.
  • Strong client service focus in dealing with both external and internal clients, displaying an image of  Firm values, professionalism, discretion, integrity and tact. 
  • Ability to prioritize multiple responsibilities, adaptable and able to work within tight deadlines, demonstrating flexibility.
  • Function as a backup for other team members locally and nationally and contribute to other teaming activities as directed.

  • What you'll bring to this role

  • An interest in upskilling for a digital world and technology trends, an openness to learning new tools and adapting how you work
  • A demonstrated commitment to valuing differences and working alongside diverse people and perspectives.
  • Considerable experience supporting a fast paced team or transferrable superior technical and document production/desktop publishing/design experience. 
  • High school diploma and relative work experience is required.
  • Post-secondary education (i.e. Visual Arts/Design) is an asset.
  • Superior knowledge of MS Office suite (Word, PowerPoint, Excel) and Google Suite (Docs, Slides, Sheets, Forms).
  • Advanced knowledge of Creative Cloud Suite (in particular InDesign, Photoshop, Illustrator and Acrobat Pro) is an asset.
  • The ability to work well both independently and in a team environment, by creating a positive working atmosphere, and supporting each other to combine individual strengths to enhance team performance.
  • Effective listening skills; excellent English oral and written communication skills (including strong spelling, editing, proofreading, punctuation and grammar skills).
  • Excellent judgement, strong problem-solving skills and able to probe and take appropriate actions in ambiguous situations.
  • Copy or access to recent work samples, an asset.
  • Bilingual proficiency in French and English.

  • Why you'll love working for PwC 

    At PwC, we support you through a range of financial and non-financial rewards and benefits. Discover a life that works for you with our diverse, inclusive and flexible culture. To learn how you can grow and shine in your career at PwC, please visit:

    See how you can create your future at PwC

    Get to know us

    Check out our careers blog to hear what our people have to say and discover a place where you can bring your passions and whole self to work.  

    Applying at PwC

    At PwC, we embrace new technology where you will learn to innovate and deliver differently. For Administrative, Specialist, Associate, Senior Associate, and Manager roles you may have the opportunity to participate in an on-demand video interview. To learn more about our innovative cloud-based online application interview process click here:

    We take your privacy seriously. To protect your personal information, please submit your application directly through PwC Canada Careers:

    (if blank, degree and/or field of study not specified)
    Degrees/Field of Study required:

    Degrees/Field of Study preferred:

    (if blank, certifications not specified)

    Required Skills

    Optional Skills

    Desired Languages
    (If blank, desired languages not specified)

    Travel Requirements

    Not Specified

    Available for Work Visa Sponsorship?


    Government Clearance Required?


    Job Posting End Date

    PwC is committed to building a diverse workforce representative of the communities we serve. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

    Every day we see how people make businesses great. But it's not only about skills. If your experience is close to what we're looking for, please consider applying. We recognize that experience comes in many forms, and passionate teams reimagine the possible. Create your future at PwC.

    PwC s'engage à bâtir une équipe diversifiée et représentative des collectivités qu'il sert. Nous invitons toutes les personnes qualifiées, sans égard à leur appartenance ethnique, leur race, leur religion, leur sexe, leur orientation sexuelle, leur identité sexuelle, leur statut d'autochtone, leur âge, leur handicap ou leurs besoins en matière d'adaptation du milieu de travail, à présenter leur candidature, qu'il nous fera plaisir d'examiner.

    Chaque jour, nous voyons des personnes participer à l'essor des entreprises. Ce n'est pas seulement une question de compétences. Si votre expérience se rapproche de ce que nous recherchons, n'hésitez pas à postuler. Nous sommes conscients que l'expérience peut prendre diverses formes et que des équipes de passionnés peuvent réinventer le possible. Créez votre avenir chez PwC.