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Scotiabank
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Customer Service Representative - Anjou, QC (Full-time)

Reference ID: 361002417

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Requisition ID: 50688
 
Join the Global Community of Scotiabankers to help customers become better off.
Job Purpose:
 
The Customer Service Representative is responsible for handling incoming and outgoing telephone inquiries from customers and dealers while ensuring that a high level of service to both parties is delivered. The representative's primary responsibilities focus on responding to questions, changes, or concerns related to all active and current customer loan accounts.     
 
Key Accountabilities:
 
  • Create a courteous while outstanding customer service
  • Manage all administrative documents related to the customer service department key functions
 
Functional Competencies:
 
  • Proficient with Microsoft operating systems including Word, Excel, Outlook and the Internet.
  • Must be bilinguall
 
Education/Work Experience:
 
  • Previous experience in a customer service capacity
  • Previous experience in a customer service role.
  • Completion of a post-secondary education program
Location(s):  Canada : Quebec : Anjou
As Canada's International Bank, we are a leader when it comes to inclusion. We are a diverse and global team, speaking more than 100 languages with backgrounds from more than 120 countries. We value the unique skills and experiences each individual brings to the bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Candidates selected for an interview will be contacted directly.  If you require accommodation during the recruitment and selection process, please let us know. We will work with you to provide as seamless a recruitment experience as possible.

Job Segment: Bank, Banking, Customer Service Representative, Finance, Customer Service


Posted: March 16, 2019
Closes: May 15, 2019
Company Info
Size:
10,000+ employees
Industry:
Banking & Finance

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About Scotiabank

Scotiabank is Canada's international bank and a leading financial services provider in the Americas. We are dedicated to helping our more than 25 million customers become better off through a b...