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Rogers Communications Canada Inc.
Location
Montreal, QC
Details
Full Time
5 days ago
Contract Manager

At Rogers, the entrepreneurial spirit is part of our DNA. Our Rogers Business teams help foster and grow the Canadian economy by supporting businesses of all sizes. From small to large-scale enterprises, our teams help deliver innovative technology, network services, and a suite of solutions to help them succeed. We offer Canada's largest and most reliable 5G network for our customers and are proud leaders in wireless private networking and IoT! We continuously expand and evolve our networks, invest in new technology capabilities, and invest in our people to serve our business customers and their communities.

Come play a key role in driving the future of business innovation in Canada. We are looking for team members with a passion for delivering industry-leading value to customers and supporting businesses in the communities where we live and work.

Are you up for the challenge? If so, consider the following opportunity:

The Rogers Communications Contract Management team is looking for a dynamic bilingual individual to join our team of contract professionals that support contracting for our business customers and subcontractors. Reporting to the Director of Contracts & Deal Governance, the Contracts Manager will be responsible to support Rogers For Business' Sales contractual activities at various steps of the sales process. Such contract support will include both customer contracts and vendor contracts, with a specific focus on complex accounts and contracts.

What you will be doing:
  • Work with product, sales solutions and legal teams to help draft and negotiate various complex transactions involving Rogers' business customers and subcontractors
  • Recommend optimal contractual strategy and negotiation approach for complex deals
  • Act as a liaison and focal point between legal and business teams to ensure risks identified by legal are understood, dispositioned and/or approved adequately by the business leadership
  • Participate actively in contract related discussions with Customers and Vendors by explaining Rogers contractual terms, relaying internally Customer's or Vendor's legitimate concerns and making recommendations to leadership/relevant approvers of potential way forward with the best risk/opportunity balance
  • In collaboration with other departments, Create customer-facing and subcontractor-facing Statement Of Works (SOW) for third party resale solutions to ensure scope, deliverables and pricing are well understood and consistent between the vendors and the customer SOWs
  • Draft, with input from Product and Legal teams, agreement templates for new product launches
  • Review RFPs and assist Bid Management team and Sales RFP's evaluation and response
  • Working with internal Rogers' teams to ensure that all contractual deliverables are understood
  • Proactively identify process or other improvement opportunities and be a change management champion as it relates to the Contracting strategy and practices of Rogers
  • Develop and build trusted relationships with internal and external clients, legal teams, vendor management offices and other key stakeholders
  • Develop KPI's to measure contract performance and compliance
  • Provide reporting and presentations to senior management on contract performance status and related issues
  • Track and prioritize the escalation and resolution of all contract related risks and issues in a timely manner
  • Assist with special projects as requested

What you will bring:
  • Undergraduate degree in a technology and/or business field. Master's degree or Legal degree preferred. Solid understanding of legal terms and conditions required
  • 7+ years' contractual experience (including complex contractual transactions), preferably in the telecommunications or IT industry
  • 5+ years' in SOW writing and editing will be considered an asset
  • 7+ years' experience negotiating and working with customer and vendor contracts
  • Experience working in a B2B market is preferred
  • Experience reviewing and responding to RFPs preferred
  • Experience dealing with Public Sector an asset
  • Bilingual fluency in French and English (written and oral) is necessary for this role
  • Ability to thrive in a fast-paced environment with minimal direction
  • Strong prioritization and multitasking skills are required
  • Strong business and legal acumen
  • Strong oral communications and interpersonal skills
  • Problem solving and critical thinking skills, along with an ability to manage problems logically and creatively to achieve the end goal


Work Location: Anywhere in Canada where Rogers has a Corporate Office

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: Place Bonaventure-WFH (071), Montreal, QC
Travel Requirements: Up to 10%
Posting Category/Function: Sales & Professional Services
Requisition ID: 277410

Together, we'll make more possible, and these six shared values guide and define our work:
  • Our people are at the heart of our success
  • Our customers come first. They inspire everything we do
  • We do what's right, each and every day
  • We believe in the power of new ideas
  • We work as one team, with one vision
  • We give back to our communities and protect our environment


  • What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Rogers FAQ .

    Posting Notes: Corporate

    Location:
    Montreal, QC, CA Ottawa, ON, CA Toronto, ON, CA Burnaby, BC, CA Calgary, AB, CA Moncton, NB, CA Brampton, ON, CA

    Being a Rogers team member comes with some great perks & benefits including:
    • Health & well-being benefits
    • Donation matching
    • Paid time off for volunteering
    • Wealth Accumulation including: Pension plan & Employee stock options
    • Generous employee discounts
    • Leadership development, Mentorship, and Coaching programs

    *available for full-time and part-time permanent employees, some restrictions apply

    Looking for career guidance and inspiration?

    Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.

    Job Segment: Pre-Sales, RFP, Contract Manager, QC, Compliance, Sales, Legal, Quality
    Category
    Sales and Marketing Management and Executive