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Consulting, Director, Retail and Consumer Packaged Goods Industry

Montreal, QC
Full Time
6 days ago

Line of Service



TMT X-Sector



Management Level


Job Description & Summary

A career within Operations Consulting services, will provide you with the opportunity to help our clients optimise all elements of their operations to move beyond the role of a cost effective business enabler and become a source of competitive advantages. We focus on product innovation and development, supply chain, procurement and sourcing, manufacturing operations, service operations and capital asset programmes to drive both growth and profitability. This position can be based out of Montreal or Toronto.


As a Director, you'll work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution. Specific responsibilities include but are not limited to:

​ Sales:
  • Work with the account team to uncover target accounts' business issues
  • Develop new ideas and service opportunities relevant to target issues
  • Identify, develop and win significant bids and pursuits to meet defined sales targets
  • Coach, guide and assist team members, as appropriate, in preparation for client meetings, presentations and proposals
  • Lead complex sales pursuits and bring together multidisciplinary practitioners into integrated solutions to deliver winning proposals to clients
  • Consult with account team and engagement partner on pricing strategy
  • Actively leads and foster joint activity with other account teams to win enterprise wide initiatives

  • Relationship Management:
  • Establish, develop, strengthen and maintain relationships with people at all levels
  • Walk the halls of the target accounts in order to gather intelligence, strengthen relationships and surface potential opportunities
  • Consistently focus on driving opportunities that build on our existing relationships, and allow us to leverage these relationships, and develop them into new partnerships. 
  • Connect with key global PwC players by industry and function, to increase your account's name recognition in key geographies where there may be opportunities for growth
  • Attend and organize key industry events in order to network with relevant stakeholders, gain industry insight, an understanding of client strategy/challenges and represent the firm in the marketplace
  • Demonstrate understanding of client's business by clearly defining relevance and key insights within the thought leadership pieces sent to client
  • Keep client appraised of business opportunities in the subsidiary entities and ensure the client is not surprised by any work being performed by PwC
  • Focus on the needs of the client and how can we help them achieve their strategic objectives and mandates - ex. through client introductions or key industry relationships

  • Account Management:
  • Work with account teams to set sales and revenue objectives, develop account strategies, create account plans and monitor results. In conjunction with the account teams, create a culture of co-leadership and accountability among every team member.
  • Manage the sales funnel through regular meetings and/or conference calls with account team
  • Attend deals calls and sales meetings and report on key activities and results

  • Delivery of services:
  • Lead or participate, as needed, to delivery engagements to build trusted relationships with key client executives and teams
  • Coach our practices' delivery teams on client's industry
  • Harvest leading practices and experiences from the network and share industry relevant knowledge to our teams for consideration in realizing their engagements
  • Ensure cohesiveness across our engagements and various practices delivering work at our clients under your responsibility

  • Requirements:


    Education & Experience:

  • Strong personal relationships within the C-Suite of key clients / managed accounts
  • Strong personal connections within the Region's software and other consulting vendor communities
  • A minimum of 3 years' experience in a series of progressive sales, business development and account management roles, within a professional services firm or large corporation
  • Previous experience in the delivery of large business transformation, digital transformation and IT projects
  • Strong understanding of consumer packaged goods industry and supply chain.
  • Demonstrated understanding of Sales & Relationship Experience working in a dynamic, sophisticated environment where change is the norm
  • Established presence within the community
  • A post-secondary education in business/commerce (preferred)

  • Personal Competencies:

  • A n interest in upskilling for a digital world and technology trends, an openness to learning new tools and adapting how you work.
  • High degree of tact, diplomacy, confidence, resilience and patience
  • Professionalism and poise ("executive presence")
  • Executive-level communication skills (CEO/COO, VP, etc.)
  • The ability to communicate effectively, consult with others, develop relationships quickly, both internally and externally, facilitate group discussions, make presentations
  • Strong verbal and written communication skills
  • Excellent judgment and strong problem solving skills, including the ability to analyse and understand the impact of relevant options
  • High energy and the flexibility to perform under short time constraints to meet deadlines
  • Exceptional self-starter, both team oriented and able to work autonomously

  • Why you'll love working for PwC

    We want you to love every (if not, almost every) minute of your career, having said this, we get it. Each life stage we go through comes with a new set of priorities and demands. This is why we support you through a range of financial and non-financial rewards and benefits, so regardless of your situation, there's something for everyone.

    Leading benefits for our permanent staff  include:
  • A competitive compensation package
  • Sponsored investments, pensions and saving plans with matching firm contributions
  • Flexible working
  • PwC FlexBenefits, for personalised medical & dental coverage, including enhanced mental health benefit 
  • Every day recognition and real time appreciation through our rewards and recognition program 
  • Dress for your day with our flexible dress environment
  • Health, wellness and fitness perks
  • Family-friendly benefits, including maternity and parental leave policies and support networks to help you prepare for your successful return to work
  • Adoption/surrogacy benefits
  • Back-up child and elder care support
  • Career defining project work and international experience
  • Development opportunities including learning on the job, formal learning, learning from others and access to "Vantage" our digital learning system
  • Award winning programs including "Women in Leadership" and "Enhanced Pursuit Program"
  • A coach to help develop skills, diversify experiences and achieve career aspirations


    See how you can create your future at PwC:

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    Degrees/Field of Study required:

    Degrees/Field of Study preferred:

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    Desired Languages
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    Travel Requirements

    Up to 40%

    Available for Work Visa Sponsorship?


    Government Clearance Required?


    Job Posting End Date

    PwC is committed to building a diverse workforce representative of the communities we serve. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.
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