Join our team
The Program Management Office (PMO) of TELUS Business Solutions (TBS) team is passionate about providing best-in-class project management and support to TBS largest customers. We're not
your traditional PMO team. Highly motivated and driven, we strive to deliver industry-leading customer experiences. We focus on balancing TELUS' operational constraints, contractual requirements, profitability, advocating for the customer and actively managing and enhancing program delivery.Responsibilities:
Our Client Project Manager II role will work in collaboration with multiple cross functional teams including Sales, Marketing, Care & Customer Solutions Delivery and various other Enablement teams in achieving our goal of creating long term sustainable growth for our business customers.
As a key member of the Project Management Office, the Client Project Manager II is the primary intermediary between TELUS and our strategic clients within the Specialized Solutions and Support Delivery team. The person will have the following responsibilities:
•Manage all aspects of the project throughout its life cycle (launch, planning, execution, control, and conclusion)
•Define the scope and objectives of the project, and obtain the appropriate resources
•Prepare timelines to ensure project completion on schedule
•Manage the financial aspects of the project
•Ensure project integrity: deal with competing priorities, problems, risks, dependencies and changes
•Ensure that the deliverables comply with quality standards
•Effectively communicate the status of the project, in particular to cross-functional teams, senior management and customers
•Manage relations with the client, as well as the expectations of the latter, during the implementation and delivery of the solution intended Qualifications:Requirements:
•University degree or a combination of education and work experience
•Minimum of 5 years of experience in project management including project management from $1M to $5M
•Excellent command of French and English, both oral and written
•Knowledge of Microsoft Office suite, including Word, Excel, PowerPoint and MS Project Skills and Abilities sought:
•Broad understanding of project management methods, principles and practices
•Good ability to manage and mobilize a working group (leadership)
•Experience creating presentations and detailed project timelines
•Financial management skills: able to capture and track project financial data and report accordingly
•Convincing communicator: able to express themselves in a clear, concise and convincing manner, regardless of the method used and the audience
•Decisive spirit: able to analyze data in order to make decisions and solve problems in accordance with the strategic vision of the company
•Comfortable in evolving in constantly changing dynamic environments
•Recognized knowledge of TELUS mobile and wireline products and services and associated order processing Assets:
•Lean Six Sigma (LSS), Black Belt and Own.it certifications or equivalent certifications
•Security clearance: hold a provincial or federal security clearance or meet the requirements to obtain them What WE Give Back to YOU:
We foster a highly-engaged, dynamic and collaborative environment, with opportunity to show your skills and be recognized and rewarded for excelling. You'll also experience:
•Opportunities for personal development through training, networking and career development
•Organization that actively supports you giving back to the community
•Place that embraces the core values of spirited Team Work, courage to Innovate, embrace Change, initiate Opportunity, and passion for Growth
•Flexible work styles with the ability to work in and out of the office
•Competitive pay & benefits program Who is TELUS?
We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireline, wireless, internet and Optik TV™. We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.
Everyone belongs at TELUS. It doesn't matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.
Do you share our passion?
At TELUS, you
create future friendly® possibilities.
At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.
Management and Executive