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Max Staffing Inc. Logo

Call Center Representative

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Job Location icon
Ottawa, ON
Waterloo, ON
Quebec City, QC
Job Type icon
Full Time
Job Category icon
Administrative
Customer Service and Support
Sales and Marketing

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We are a seeking a proven, driven team player who is looking to join a fast pace, high growth, energetic and a forward-thinking team.

Responsibilities

  • Handle inbound and outbound calls.
  • Use multiple web-based applications for investigation and verification.
  • Review, verify and update customer’s loan application to determine eligibility.
  • Answer existing and potential customer inquiries with accuracy and urgency.
  • Generate new leads through inbound calls from interested applicants and set up new accounts over the phone.
  • Build customer confidence in the services offered by MoneyKey as a subject matter expert.
  • Work as a team to obtain individual and team goals.

Requirements

  • High School Diploma or equivalent.
  • Minimum of 1 year of customer service or call center experience in a sales environment.
  • Excellent verbal and written communication skills in English; Spanish is an asset.
  • Good knowledge of Microsoft Office and Internet.
  • Demonstrated ability to thrive in a fast-paced and goal-oriented environment.
  • Ability to meet and exceed daily quotas and targets.
  • Able to prioritize workload, handle high call volumes while maintaining a professional and personable approach.

What We offer

  • Employee benefits
  • Employee perks and incentive programs
  • Growth and development opportunities
  • Great location (right on the subway line)

We welcome and encourage applications from individuals from all groups, including aboriginal, women, visible minorities, and persons with disabilities, regardless of race, ethnicity, sexual orientation, creed, family status, national origin, age and gender.

We thank all applications for showing an interest in this position. Only those selected for an interview will be contacted. No phone calls.

Experience:

  • customer service/call center: 1 year

Posted: August 9, 2018
Closes: September 30, 2018
Email Address:
Company Info
Size:
11-50 employees
Industry:
Staffing, Recruiting, HR Outsourcing

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About Max Staffing Inc.

Max Staffing Inc. is an Award Winning Supplier of Recruitment and HR Services and Vendor of Record to leading employers. Our service ranks with world recruitment leaders: we excel at supplying Mana...